Improve Retail and Customer Experience for businesses through always-on AI and real-time training.
We believe that call centre agents should spend time offering a personalised customer experience instead of doing menial, repetitive tasks.
That's why we train our AI to predict case meta-data & suggest or automate answers. This process saves valuable time and exponentially improves accuracy every time you receive a new message.
Gotbot AI is a convenient, at-your-fingertips Social Commerce and Customer Experience solution. Customers can get the information and service they require through a simple Facebook Messenger, Twitter, WeChat, Skype, SMS, and Web chat conversation